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CRM Martech Manager
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Job no: 508953
Work type: Full time
Location: VIC - Metro
Categories: Marketing, e-Commerce
- Iconic Australian owned and operated global retail brand
- Career Progression + Profit Share + Discounts + Work Flexibility & more
- A vibrant, team oriented culture where we embrace pace and encourage new ideas
Who We Are
Spotlight Group Holdings (“SGH”) is looking to grow their talented, highly entrepreneurial team.
SGH is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments and the Spotlight Charitable Foundation.
Comprising of the long term existing iconic brands in Spotlight, Anaconda, Mountain Designs, and Koo Home together with the exciting addition of Harris Scarfe, SRG is acknowledged as the market leaders within the Australian retail Space.
What You Will be Doing
In this hybrid role, reporting to the Group CRM & Loyalty Manager, you will support the CRM technology, manage integrations, documentation and scalability of the CRM, Marketing Automation, and customer data platforms. This role combines Marketing Technology expertise with Project Management:
Marketing Technology:
- Optimize & maintain CRM stack across 5 brands & 4 regions.
- Drive customer data quality, accuracy & security with IT & Insights teams.
- Facilitate automation development & manage integrations.
- Partner with CRM & Digital teams as customer technical & data expert.
Project Management:
- Propose CRM process improvements for SRG efficiency.
- Collaborate on new workflows for events & data analysis.
- Lead discovery & documentation for MarTech initiatives.
- Partner with agencies & internal stakeholders for project success.
- Manage relationships with key partners for effective execution.
Overall, this role demands strong technical, communication & relationship management skills to drive continuous improvement in MarTech and related processes.
About You
- Bachelor's degree in relevant field (digital marketing, IT, etc.)
- 5+ years of experience managing MarTech platforms
- Strong skills in communication, project management, team management, organization, time management, attention to detail, data analysis, problem-solving, stakeholder management.
- Technical knowledge: data architecture, data segmentation, list management, GDPR compliance.
- Additional qualities: analytical mindset, independent work style, curiosity, positive attitude, commercial acumen.
What’s in it for you?
Along with the incredible career- growth opportunity of being part of this innovative team, we can offer you
- Great salary base + Super + Profit Share + Hybrid Role
- Career progression & personal development
- A culture that rewards initiative and creativity
- Centrally located office, close to South Melbourne market
- Benefits: team discount, EAP, gym discounts and more
To apply, please complete our online application form and submit an up-to-date resume.
You must have unrestricted working rights in Australia to be considered for this position
Only shortlisted candidates will be contacted
No agency enquiries or applications please
Advertised: AUS Eastern Daylight Time
Applications close:
Our Process
Found the perfect Anaconda role for you and want to apply? Great!
You’ll find details on our recruitment process below. Make sure you’re well prepared to keep your nerves at bay and to maximise your chances of making a great impression.
1. Update Your CV
Make sure your CV is up-to- date with your latest skills and experience, and that it’s tailored to the role you are seeking. It is a legal requirement that all Anaconda employees have the right to work in Australia.
2. Apply
You can apply online by selecting the relevant job link above, uploading your CV and completing the online application form.
3. Attend An Interview
If your application has been successful, we will ask you to take part in one or more of the following:
• phone interview
• face-to-face interview
• group interview.
4. Reference & Police Check
As part of the screening process, we will obtain your consent to complete two work-related reference checks and, for roles that require one, a police check.
5. Job Offer
Congratulations! If you have been successful, you will be able to accept your letter of offer online together with an employment pack containing information on
Anaconda and your responsibilities and entitlements.